Tuesday, April 6, 2010

Platinum Security Protection



Last Wednesday night we had a sales rep from this company offer us a free system just to advertise with their sign outside our front door. The thought has crossed my mind lately to have added security now that I have my business downstairs and for other personal reasons. So I agreed and signed up. The sales rep said a technician was in the area and would be by in an hour to install our new "State of the Art" security system in just 30 minutes! So heres how the rest of the night played out... 8:30pm said sales rep comes in, (looking 19 years old) and asks us where our phone jacks are. After showing her ALL 15 (ok, maybe just 7!) of our phone jacks she asks if we know where they join together... are you kidding me? An hour later I am trying to put my kids in bed while shes drilling in the hallway (where my kids sleep). Thank goodness its the first night of Spring Break! At 10:30pm I ask her how much longer. I guess people of that age don't have the best customer service skills... she answered just a few more minutes. At 11:15 pm I kicked her out. (She still hasn't installed any of the door or window securities mind you!) I go to bed fatigued with a grumbling, angry, husband next to me. Granted, heres where I realized we are prejudiced to cute little college students, because if it had been any other person with the slight ounce of ugliness to them we would have both been yelling at them an hour earlier.
The next day, the rest of the installation is completed in another hours time and we're off to enjoy our new alarm security system. Don't ask me how it works, I am still recovering from the 4 hours of installation... now I've got to go read 4 hours of directions. But we really like it!



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